GeoGuard Support

Need help? Our support team is here for you.

Contact Us

Email: support@geoguard.ge

Phone: +995 511 42 08 24

Working hours: Mon–Fri, 10:00–19:00 (GMT +4)

Average response time: 24–48 hours

Quick Links

FAQ

I didn’t receive the verification code / cannot log in

Check your internet connection and make sure your email or phone number is correct. Also check your spam folder. If the issue persists, contact us via email with screenshots.

The door doesn’t open via QR code

Ensure you’re using the latest app version and have an active access permission. Verify camera permissions are granted. If it still fails, send us the date and time of the failed attempt.

How to create a guest QR pass

Go to Profile → Guest Access → Create Pass, set validity dates and share the QR with your guest.

How to report a bug

Send an email to support@geoguard.ge with screenshots, device model, iOS version and description of the issue.

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